As Christmas is approaching, there are so many orders so it needs more days to distribute your package by carrier, please note, your package is safe but just slowly.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via HK Normal Airmail/HK RegisteredAirMail/UPS/EMS/DHL with tracking and drop-off without signature.
Total delivery time is composed of two parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and pack them. Processing takes 1-2 working days normally. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination.
HK Normal Airmail/HK Registered AirMail shipping is the first choice if you want to get free shipping, EMS shipping normally takes 5-10 business days and it's free when your order totally is up to $99, and the slow shipping method normally takes 7-15 business days. We make every effort to deliver your product within the estimated delivery time. If your product(s) have not arrived within the estimated delivery time or you can't track it, please contact us via email:email@example.com.
If you prefer delivery by UPS/DHL Extra with required signature, an additional cost will be applied, so we'll contact you if you choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees is free fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We try to meet your expectations. If you are not satisfied with your purchases for any reason, Pls feel free to contact us. we will exchange or issue the refund for the items excluding the shipping and handling charges.
*Plese return the item in its original condition.
*We don't accept the item that is used, damaged, or altered.
*Customers are responsible for the shipping charges of the return.