terms and conditions of use

Welcome to our shop www.theideasforgift.com! If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements.

 

We respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice to explaint our online information practices.

 

Payment

1. We accept Western Union and PayPal.Payment will not be processed until we receive all the relevant information.The processing of payment for Orders placed on a weekend or a public holiday will not begin until the next working day.
2. We'll send the order to your address when you make payment, please make sure your provided address is correct.
3. Normally order will be send out in 1 working day when the payment is received. If the  product out of stock, it will be take more 1-2 days to get in stock, we'll delivery ASAP.

 

How to track your order?

HK Normal Airmail: No tracking number, but we will send you email notice when your parcel sent out.

HK Registered AirMail: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
EMS Express: http://www.speedpost.com.sg/
DHL Express: http://www.dhl.com/en/express/tracking/shippers_reference.html

If you need other shipping methods for special requirement, please contact us by sending an Email to:  sales@theideasforgift.com, we will give you a reply in 24 hours.

 

Your Account Details

Please provide your exact email address, delivery address, billing address and telephone number. Any incorrect information provided may lead to a delay in delivering the product(s) ordered by you.

You are responsible for the confidentiality of your account password. Only your password and account details are stored on a secure server for ease of use in processing future orders or for warranty claims. No credit card details are stored by us. The information is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters.

 

Ordering Products

You may place an order by filling in the Order Form on the www.theideasforgift.com. When you place an order with us, you are deemed to have made an offer to purchase the product(s) you have chosen based on these Terms and Conditions.

We will issue you with an Order Number by email after we have received your offer to purchase the product(s).We will notify you when we process your order by sending you an Order Confirmation via email.

Your offer can only be accepted by us after it has passed our internal validation procedures, in order to prevent credit card or payment fraud. We retain absolute discretion to refuse service, terminate accounts, remove or edit content, or cancel orders. If for any reason whatsoever we cannot process or accept your order after payment is received, we will contact you by email.

 

 Satisfaction Guarantee:

 

1.  Any product you buy on iPadmates will be shipped within 1 to 3 working days, If stocks are available.
2.  Once we have shipped out the items, the shipping time it takes to reach you will be dependent on individual shipping companies. While we will try our best to work with the most reliable shipping company, shipping delays do happen. Specially as Christmas nearly. iPadmates will not be liable for these delays.
3.  The actual colours you see will be dependent on your display, we cannot guarantee that your monitor display of any colour will accurately reflect the colour of the product on delivery.

 

As stocks for popular items, especially electronic items are being taken up at rate faster than we can predict, or seasonal items that manufacturers stopped producing nearing season ends, iPadmates reserves all rights to cancel sale transactions we deem necessary.

iPadmates will refund the exact amount of money paid by the customer in the event the product they purchased from our deals are out of stock or discontinued.

iPadmates will not be responsible or liable for any damages claimed by the customers in the event items are out of stocks or discontinued.

 

Refund Policy:

We try to meet your expectations. If you are not satisfied with your purchases for any reason, Pls feel free to contact us. we will exchange or issue the refund for the items excluding the shipping and handling charges.
*Plese return the item in its original condition.
*We don't accept the item that is used, damaged, or altered.
*Customers are responsible for the shipping charges of the return.

 

Additionally please note that our website contains numerous trademarks which can belong both to our company and third party companies. Using the logos, icons and service names is prohibited in any manner that is likely to cause confusion among our customers, and will be considered a violation of copyright law. We reserve the right to make changes to these terms and conditions at any time without prior notifications. Our company is located in China and the laws of China shall govern any interpretation of these terms and conditions.